We’re seeking a passionate and proactive Residential Development Manager to lead the mobilisation of a brand-new, state-of-the-art residential scheme. This is an exciting opportunity to work alongside one of the UK’s leading developers and play a pivotal role in shaping an iconic new community from the ground up.

This landmark development will comprise approximately 1,500 residential units, complemented by commercial spaces and a range of high-quality amenities. Delivered in phases over a 10-year period, this site is coming up to its 1 year anniversary of being open with 380 homes already delivered.

• Location: E3, London

• Salary: £70,000-£75,000

• Hours: Monday to Friday 8:30am-5pm

The Role

• Manage and support the on-site team.

• Oversee planned and reactive maintenance, including contractor relationships.

• Ensure communal areas are presented to the highest standard.

• Deliver excellent customer service to residents and visitors alike.

What You’ll Do

1. Building Management

• Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.

• Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.

• Coordinate planned maintenance, ensuring timely execution to required standards.

• Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.

• Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.

• Handle refuse management, ensuring cleanliness and accessibility of bin stores.

• Monitor parking compliance and address related issues.

• Provide input for budgets, residents’ meetings, and communication with directors.

2. Maintenance & Repairs

• Arrange and follow up on reactive and planned maintenance.

• Carry out minor repairs such as replacing bulbs, adjusting doors, and other small tasks.

• Coordinate and follow up on emergency repairs.

3. Resident Services

• Oversee front-of-house services, including parcel locker system and key handling.

• Issue and monitor licences for pets, alterations, and subletting.

• Welcome new residents, introduce house rules, and provide a visible on-site presence.

• Oversee tenant move-ins and move-outs, minimising disruption and damage to communal areas.

4. Team Management

• Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.

• Manage staff rotas, holidays, and appraisals to maximise team efficiency.

• Enforce policies and procedures, ensuring consistency and compliance.

What You’ll Bring

Experience

• Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.

• Experience working on a mobilising development in the past would be highly advantageous but not essential

• Strong leadership skills, with experience mentoring and developing teams.

• Contractor management expertise, including assessing and approving works.

• Financial management experience (desirable).

Skills

• Exceptional time management and task prioritisation.

• Outstanding communication skills, both written and verbal.

• Proficient in Microsoft Office (Excel, Word, Outlook).

Behaviours

• Accountability: Take ownership and see tasks through to completion.

• Attention to Detail: Passionate about delivering excellence in every aspect.

• Commitment: Proud to make a difference and go above and beyond.

• Positivity: Embrace challenges with a can-do attitude.

• Curiosity: Continuously learn, question, and seek improvement.

What You Need

• Experience in mobilising a brand new site is preferred but not essential. 

• Eligibility to work in the UK.

• A good standard of education (essential).

• Full, clean driving licence (preferred but not essential).

Why Join Us?

Join a leading UK management agent to partner with a developer at the forefront of placemaking. This is a rare opportunity to influence how a new community takes shape, backed by a supportive team, a premium setting, and long-term career growth.