Facilities Manager - Portsmouth, PO1 3GA
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Are you a proactive and experienced Facilities Manager looking to take ownership of a high-profile residential development in the heart of East London? We’re seeking a dedicated professional to uphold the highest standards of quality, safety, and service at one of the city’s most prestigious addresses.
- Location: Portsmouth, PO1
- Annual Salary: £35,000
- Hours/Working Pattern:
As Facilities Manager, you’ll play a pivotal role in maintaining the integrity and presentation of the development, ensuring residents and visitors experience excellence at every touchpoint. Working closely with the Estate Manager, you’ll oversee site-based staff, manage contractors, coordinate maintenance schedules, and lead capital projects—all while delivering exceptional customer service.
Key Responsibilities
Building Management
- Conduct daily inspections of communal areas to ensure cleanliness, safety, and maintenance.
- Manage M&E contracts and contractor performance.
- Oversee planned and reactive maintenance, ensuring timely and high-quality delivery.
- Maintain stock levels and manage procurement of essential supplies.
- Monitor compliance and update systems accordingly.
- Assist in budget preparation and ensure service charge funds are appropriately allocated.
Maintenance & Repairs
- Coordinate emergency and routine repairs, liaising with contractors and residents.
- Ensure all reactive works are followed up and communicated effectively.
Resident Services
- Act as a visible and approachable on-site presence.
- Support residents with queries, complaints, and emergencies.
- Monitor move-ins/outs to minimise disruption and maintain communal standards.
Team Leadership
- Lead and support on-site teams including cleaning and security.
- Conduct staff inductions, training, and annual appraisals.
- Manage rotas, holidays, and equipment to ensure operational efficiency.
What We’re Looking For
Experience & Skills
- Proven experience in facilities management within a premium residential or hospitality setting. Armed forces backgrounds are also welcomed.
- Strong leadership and team development skills.
- Extensive contractor management experience.
- Deep understanding of planned maintenance standards (e.g. SFG20).
- High-level Health & Safety knowledge.
- Financial acumen and experience in budget management.
Perks of Joining Us:
- 24 Days Annual leave (Inclusive of Bank holidays)
- Cycle to Work Scheme
- MediCash
- SmartHealth – Online health services for you and your immediate family.
- Eye Care Vouchers to support your well-being.
- Perkbox Rewards to enjoy exclusive offers.
- Company Social Events
- Pension Plan
- Department
- Operations - Site Based
- Locations
- Portsmouth
- Yearly salary
- £35,000
- Employment type
- Full-time
Colleagues
About Encore
As property professionals, we created Encore in 2004 following our own experience of receiving poor management and the difficulty of finding a managing agent with the right aptitude and attitude. We chose the name Encore because it symbolises a great performance - which is what we strive to deliver. From the beginning we've adopted the philosophy of ‘taking care of your property as though we live there'.
Residential management is a people business. Professional, experienced and friendly, our people make the difference. Our people bring our values to life every day and help make places better. Quite simply, we have the right people, expertise, systems, scale and culture to be the perfect next home for you.
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