Security Controller (Nights) - West Ham (E16)
Protecting what matters most – join us as a Security Controller and play a key role in safeguarding a prestigious estate while building a rewarding career with a team that values your expertise
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Join Our Team as a Security Controller!
- Location: West Ham E16
- Salary: £26,000
- Shift Pattern: 4 on 4 off, 7pm-7am (Nights)
We're on the lookout for a proactive and dedicated Security Controller to ensure the safety of residents and property on a prestigious estate. In this role, you’ll be at the frontline of protecting against unauthorized access, preventing theft, and maintaining a secure environment.
If you're passionate about security, customer service, and making a positive impact, this could be the perfect role for you!
What You'll Do
As part of our team, you’ll:
- Monitor and manage the estate’s CCTV system to proactively identify and report any suspicious activity or incidents.
- Carry out daily inspections of external areas (car parks, walkways, gardens) and internal communal spaces to ensure safety and security standards are upheld.
- Conduct regular internal patrols, ensuring corridors and emergency exits are kept clear at all times.
- Perform routine health and safety checks and escalate any concerns to the General or Duty Manager.
- Maintain detailed security logs and incident reports, including all CCTV observations and patrol findings.
- Oversee visitor access and manage contractor sign-ins, ensuring proper authorisation and documentation.
- Supervise and control the issuing and return of keys, following agreed protocols.
- Collaborate with the concierge team to support seamless estate operations and resident satisfaction.
- Ensure GDPR guidelines are followed at all times.
What You'll Bring
We’re looking for someone with:
- Qualifications: You must hold an SIA CCTV license
- Experience: You’ve worked in a high-end customer service environment and know how to handle confidential and sensitive matters with professionalism.
- Health & Safety Knowledge: You understand the importance of maintaining a safe workplace and are familiar with the relevant regulations.
Perks of Joining Us:
- 20 Days Annual Leave (Pro Rata) + Bank Holidays + Your Birthday Off.
- Cycle to Work Scheme
- MediCash
- SmartHealth – Online health services for you and your immediate family.
- Eye Care Vouchers to support your well-being.
- Perkbox Rewards to enjoy exclusive offers.
- Company Social Events
- Pension Plan
Please note: We are unable to provide sponsorship for this role.
If you’re ready to play a key role in ensuring the safety and security of a prestigious estate, apply now and join our dynamic team!
- Department
- Operations - Site Based
- Locations
- West Ham, E16
- Yearly salary
- £26,000
- Employment type
- Full-time
Colleagues
About Encore
As property professionals, we created Encore in 2004 following our own experience of receiving poor management and the difficulty of finding a managing agent with the right aptitude and attitude. We chose the name Encore because it symbolises a great performance - which is what we strive to deliver. From the beginning we've adopted the philosophy of ‘taking care of your property as though we live there'.
Residential management is a people business. Professional, experienced and friendly, our people make the difference. Our people bring our values to life every day and help make places better. Quite simply, we have the right people, expertise, systems, scale and culture to be the perfect next home for you.
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