Senior Support Coordinator
A successful Senior Support Co-ordinator has excellent administrative skills and a keen attention to detail.
We usually respond within a week
The team consists of a mix of IT and Operations specialists, who work collaboratively as one team to maintain all software and hardware across the business. This includes Qube, a property management software, which underpins the entire company’s operations. The team supports all of the Company’s office and site-based staff with end user IT and software requests, as well as diagnosing and resolving any reported issues.
Working alongside other co-ordinators, this role will primarily be operational, focusing on providing 1st line Qube user support, data management, and ensuring compliance with the company’s policies and procedures.
As a Senior Support Co-ordinator, you will provide business maturity with a coaching mindset in order to impart knowledge and effectively delegate to the team.
- Department
- Support
- Role
- Senior Support Co-ordinator
- Locations
- Cambridge
- Remote status
- Hybrid Remote
- Yearly salary
- £29,000 - £32,000
- Employment type
- Full-time
About Encore
As property professionals, we created Encore in 2004 following our own experience of receiving poor management and the difficulty of finding a managing agent with the right aptitude and attitude. We chose the name Encore because it symbolises a great performance - which is what we strive to deliver. From the beginning we've adopted the philosophy of ‘taking care of your property as though we live there'.
Residential management is a people business. Professional, experienced and friendly, our people make the difference. Our people bring our values to life every day and help make places better. Quite simply, we have the right people, expertise, systems, scale and culture to be the perfect next home for you.
Senior Support Coordinator
A successful Senior Support Co-ordinator has excellent administrative skills and a keen attention to detail.
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