Duty Manager (Nights) - EC1V
This role is essential in ensuring the optimum resident experience on site, you will be the face of the company and interacting with the residents. This is a varied role where no 2 days are the same.
We usually respond within a week
We are currently recruiting for an experienced Concierge/Head Concierge/Duty Manager to join us as Duty Manager to be based at one of our prestigious residential developments. The post holder will support with the resolution of all maintenance issues, ensure communal areas are clean and well-presented whilst also providing an exceptional level of customer service. The successful applicant will be responsible for supporting and managing the work of any contractors on site such as cleaners etc.
Experience in a Prestigious Residential setting is Essential.
Please ensure you live no further than 60 minutes away from EC1V 2AF
Duties:
- Quality Inspections/Site Walk arounds.
- Contractor Management
- Stock Management
- System Testing
- Internal & External cleaning of communal areas.
- Concierge services - Key & Parcel Handling
- Resident Liaison
- Producing Rota's & completing staff inductions.
- Management of Holidays.
Requirements
- Excellent Customer Service Skills
- Experience of leading a team would be advantageous.
- Experience of contractor management.
- Excellent time management and people skills.
- IT proficient
What we can offer you?
- 20 Days Holiday (Pro Rata) + Bank Holidays (In Lieu)
- Pension
- Eye care vouchers
- Company social events
- Perkbox rewards
- Department
- Operations - Site Based
- Locations
- London
- Yearly salary
- £34,000
- Employment type
- Full-time
About Encore
As property professionals, we created Encore in 2004 following our own experience of receiving poor management and the difficulty of finding a managing agent with the right aptitude and attitude. We chose the name Encore because it symbolises a great performance - which is what we strive to deliver. From the beginning we've adopted the philosophy of ‘taking care of your property as though we live there'.
Residential management is a people business. Professional, experienced and friendly, our people make the difference. Our people bring our values to life every day and help make places better. Quite simply, we have the right people, expertise, systems, scale and culture to be the perfect next home for you.
Duty Manager (Nights) - EC1V
This role is essential in ensuring the optimum resident experience on site, you will be the face of the company and interacting with the residents. This is a varied role where no 2 days are the same.
Loading application form
Already working at Encore ?
Let’s recruit together and find your next colleague.